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Utilize Experience to Get the Coding Job You Really Want

by Barbara McCoy, CPC - August 26, 2010 at 11:10 am

Are you hiding your talents under the table? Have you considered the entirety of your work experience and education when deciding on a job in coding? Here are a few things to consider when looking for a coding job, or excelling in the one you are already in.

• What makes me unique in my work?
• What do I do better than most others I know?
• Can I communicate well with my co-workers and Physicians?
• If so, are you able to explain difficult coding concepts in layman’s terms?
• Are you more of a numbers person or a word person?
• What is your background in computers?
• Do you understand the revenue cycle of a Medical Billing office?
• How quick are you at spotting software issues that impact billing?
• Are you aware of file maintenance issues that impact reimbursement?

Coding students and newly certified coders often approach me asking how to get experience in the coding world. I ask them what jobs they held in the past, and which ones they enjoyed the best. I recently met with a woman who had worked for Microsoft for over 20 years. After talking with her for a while I suggested that she enter the EMR or software world to pair her computer experience with the world of coding. Another had a background in Real Estate and Marketing. These skills made her an excellent communicator. Along with her recent coding certification she would be an asset to a Physician group to help educate the providers in basic coding principles. Everyone has unique talents and abilities that speak to your core personality. Knowing what these talents are can mean the difference between a job or a fulfilling career.

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Let’s say you are a numbers person. Every billing office needs someone who maintains the CPT database and fee schedules, you might want to become an expert in RBRVS (resource based relative value scale). This task includes updating the fee schedules, and insurance allowables, unless your software does this for you. It also requires someone who can delete codes no longer in use and add the new ones. It may also mean sending out updates to the business office to update the encounter forms. Cross-walking deleted codes to new ones requires a coders input, but also requires a good communicator to get that information out to the people that need it.

Many coders start out in the business office entering charges, producing insurance claims and working denials. This is an excellent background for a coder as it gives an understanding of the revenue cycle, and a trained eye to look for coding issues that cause denials. We all have to understand Medicare regulations, and I would recommend a Medicare A/R position to any new coder. Knowing your carrier’s LCD’s (local carrier determinations) for Medicare is essential to reimbursement. Part of our job is to educate Physicians on what tests are allowed for their specialties – along with the payable indications, so that they can know when to have a waiver signed.

Most business office employees also have a working knowledge of procedure modifiers. Now that you are a coder, it is your responsibility to ensure that modifiers are used properly, and not just applied to override a denial.

I attended a coding class with a former computer programmer who took to coding like a duck to water. Understanding file building is essential for any practice starting up a new system. If you have a mindset for connecting source files to charge entry and claims generation this may be an area of interest. Setting the TOS (type of service) correctly for each CPT code can be crucial to reimbursement. Creating the alpha search mechanisms for both CPT and ICD-9-CM codes can be an overlooked area in many offices. If your people cannot scroll for the most specific code easily, this could lead to overuse of non-specific codes and impact payment. Not listing all applicable medical conditions also frustrates the Medicare Advantage plans, as the funding is determined by the conditions reported by the Physicians. Not reporting the specific type of diabetes, or peripheral vascular disease could lead to shortfalls in funding a patient’s Medicare Advantage plan.

As for myself, I had a background in classical music. Along with an ear for musical tones, I also have an ear for difficult medical terms and seem to be able to connect words to numbers easily. Musicians are also required to memorize pieces for performance. The more one can memorize in both the CPT and ICD-9-CM books the faster you will be as a coder. I learned to memorize many ICD-9-CM codes while working a second job at night coding Pathology reports. I hope I will take to ICD-10 as easily! For me, coding is an adventure, I learn something new every day and am constantly amazed at the complexity of the human body. I hope that you find as much enjoyment as I do in the ever-expanding field of Medical coding.

5 Responses to “Utilize Experience to Get the Coding Job You Really Want”

  1. Lori Thompson on August 26th, 2010 3:27 pm

    Thanks for this article, I feel that I can’t get ahead in the industry and I’ve been in healthcare for 15 years, have my CPC certification and my MBA. I’m currently a Coding Compliance Auditor and I feel that I have much more to offer to a organization but feel as if I’m hiding my talent. Many of my peers say that I am hiding, in the meantime I can’t seem to find my niche.

  2. Margo on August 26th, 2010 3:52 pm

    I have a question for you. I was certified as an CPC-A back in 2005 but I didn’t have any luck getting in the door, so I gave up. Would I need to refresh my coding skills and is there a online course that I could possibly take. I had worked in the medical field for 24 years until I was laid off in 2004. I enjoy coding but lack the experience. Any advice is greatly appreciated.

    Thanks

  3. Sandy Krokaugger on August 26th, 2010 4:08 pm

    Dear Barbara,
    This is a great article. Do you have any advice for a new coder on how best to apply past experiences from other fields that will work in their advantage during the job hunting process?

  4. Barbara McCoy on August 26th, 2010 10:06 pm

    Thanks to all of you for your responses. My best advice is to have a cup of coffee with an experienced coder and show them your resume. They may suggest some tweaks to your resume, or even better, a specific coding arena best suited to you. If someone has a background in banking, insurance or data entry, they may be able to transition those skills to reading Insurance EOB’s and working denials. Knowing why a service was not paid is basic training for anyone interested in coding.

    In an interview don’t be afraid to speak to your strengths as an employee, as well as your how you interact with others. Along with the right skill set, most managers are looking for the right personality that will fit in with the corporate culture of the company. They might even take a chance on someone with less experience who has the ability to keep a positive attitude and not contribute to office gossip.

  5. Regina on August 27th, 2010 12:38 am

    Margo-

    The AAPC website http://www.aapc.com has some practice exams to get you refreshed, and there are also some online that are free. If you didn’t keep up with your CEU’s, you’ll have to recertify. Use what she says here to accentuate what you gained in the 24 years. (customer service, teamwork, flexibility, organization, etc) The next thing I’d suggest would be to find an AAPC chapter near you and attend a meeting. The knowledge and networking can sometimes be PRICELESS!!

    Best of luck to you!

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    CPT code 93452 and 93453 for diagnostic left heart catheterization and combined left and right heart catheterization include left ventricular and left atrial angiography done during the procedure, the necessary injection, and radiological imaging and supervision. Procedures that may be coded in addition are 93462 when left heart catheterization is done by septal or apical puncture; 93463 when pharma agents are given to take hemodynamic measurements; and 93464 for exercise with assessment of hemodynamic measurements.
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